Shipping policy

Thank you for shopping with HomeIQ Tools!

Processing Time
All orders are processed within 1–2 business days after payment is confirmed.

Delivery Time
Estimated delivery times vary by destination:

- United States: 5–7 business days (shipped from US warehouse where available)
- International orders: 10–20 business days (shipped from supplier warehouses, which may be located outside the United States, including China)

All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control.

Shipping Rates
We offer free shipping on all orders.

Customs & Import Duties
For international orders, customs fees, import duties, and taxes are the responsibility of the buyer. These charges vary by country and are not included in your order total.

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Lost or Delayed Packages
If your order hasn't arrived within the estimated timeframe, please contact us at hello@homeiqtools.com and we'll make it right.